Reservation Policies

Conditions of Reservations


  • Ex Tax rates for foreign guests, not residents in Chile.
  • All prices are expressed in US dollars (USD).
  • Rates subject to change without notice.
  • Check in: 3:00 p.m. / Check out: 12:00 p.m.


  • Children up to 3 years old without charge
  • Minors between 3 and 12 years pay 30% of the published rate
  • Between 13 and 18 years pay 50% of the published rate


To confirm the reservation, you must prepay 30% of the total reservation. The balance must be canceled, 30 days before the arrival date.



  • Up to 30 days before the arrival date: 0%
  • Between 29 and 15 days before the arrival date: 50%
  • Between 14 and 0 days from the arrival date: 100%


Rates per room and per night, all rates include:

  • Accommodation in rooms between 46 m2 to 75 m2 with spectacular views of Lake Llanquihue and Osorno Volcano.
  • Breakfast prepared with local products.
  • Use of Spa with pool, hydromassage, steam and sauna.
  • Private access to the lake with sandy beach, pier and non-motorized boats.
  • Bicycle rides
  • Walks per private field of 20 ha.

Rates and booking conditions do not apply for Christmas, New Year, long weekends, holidays and special dates (please request a special quote for those dates).